Website Accessibility Claims: Defending Businesses in the Digital Space

Bashian & Papantoniou, P.C. recently defended a business facing claims that its website was inaccessible to individuals with visual impairments. The allegations included missing alternative text for images, poorly implemented headings, and interactive features that were not compatible with screen readers. Website accessibility lawsuits can catch businesses off guard, but they are becoming more common. We helped our client address the claims while navigating the standards for digital accessibility. The matter was resolved amicably. This case is a reminder for businesses to review their websites for compliance with accessibility guidelines to ensure equal access for all users.